FREQUENTLY ASKED QUESTIONS

Traditional steam cleaning saturates your carpet with excessive water, soaps, and detergents. This means you’re left with wet carpets for 1-2 days, which can lead to mold and mildew development.

Chem-Dry of Acadiana’s residential and commercial carpet cleaning process in Lafayette, LA, is very different. We don’t rely on heavy water usage. Instead, we use microscopic carbonated bubbles to extract dirt deep within your carpet fibers. After the carbonation lifts that, our high-powered equipment removes the dirt and moisture from the carpet.

The best part? Your carpet will be dry and ready for use in 1-2 hours.

Most new carpets come with a factory-applied protectant, which wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a wise investment is that it slows the aging and wearing process and can extend the life of your carpets. Learn more here!

Pet odors can linger for months if not treated properly. As urine dries in the carpet and padding, what’s left are concentrated urine crystals that become even more pungent. Many companies just mask this odor. However, Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment), to break down the urine crystals and enzymes, removing the pet urine odor*.

Drying time depends on humidity levels, airflow to the room(s) cleaned, and your carpet type. Turning on your air conditioning or fans will help accelerate dry times. After a professional cleaning, it typically takes 1-2 hours for the carpet to dry. Sometimes, carpets can take longer to dry for various reasons.

Homeowners should clean their carpets every 6-12 months. This will help reduce non-living allergens* and improve indoor air quality.

This is not necessary. As a standard part of our service, our professionally trained technicians will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive.

Chem-Dry of Acadiana uses less water than typical steam cleaning because we rely on carbonation to clean. Our carbonated cleaner, The Natural®, uses millions of microscopic bubbles to release dirt and grime from the fibers of your carpet, which is then suctioned away with our PowerHead® cleaning technology.

Our room sizes are based on 200 sq ft. If any of your rooms are over 200 sq ft, there may be an additional area charge.

In most cases, furniture dries within just a couple of hours of our cleaning process, but in some cases, it may take overnight to fully dry. This just depends on the upholstery’s fabric and how deeply it was cleaned (i.e., heavily stained areas will take longer to dry).

Yes! After your upholstery cleaning, you have the option to get your furniture stain-guarded with Chem-Dry’s Protectant.

We use our proprietary Hot Carbonating Extraction (HCE) cleaning method and core cleaner, The Natural®, for upholstery cleaning. The carbonated cleaning bubbles in this solution release dirt, soil, non-living allergens*, and spots from the upholstery fibers. Then, we use our PowerHead® extraction equipment to remove them from your furniture.

We recommend professional upholstery cleanings every 24-48 months. If your furniture is stained, saturated, or has unpleasant odors, it is time for a cleaning!

Without professional upholstery cleaning, dust and dirt will remain in your furniture and can be released into the air.

Just like carpet, dirt builds up on your tile, stone, and grout and dulls the appearance of these surfaces. A thorough, professional stone, grout, and tile cleaning in Lafayette, LA, is the only way to remove embedded dirt and ensure that this area of your home is clean and healthy. Scrubbing tile and grout on your hands and knees isn’t a fun job – with our professional equipment, we can save your back and make your tile surfaces look better than ever!

Many factors must be considered when determining how frequently you need to get your tile, stone, and grout cleaned. Foot traffic, youth, pets, and regular maintenance will affect how often you need to clean your tile, stone, and grout. If stains and discoloration are present, it’s time to book a tile cleaning.

Grout is a porous material that absorbs soil just like carpet. Applying a sealant will help create a protective barrier, giving you more time to clean up dirt and liquid before they soak into the grout. The sealant you choose will determine the degree of stain resistance the grout will hold.